Job Title: Receptionist and Office Co-ordinator
Location: Margate Office
Salary: £24,570.00

The Role

We are seeking a professional and proactive individual to join our team as a Receptionist and Office Co-ordinator. This role involves being the first point of contact for visitors, along with managing key office tasks to ensure smooth day-to-day operations. You will assist with administrative duties while overseeing certain office management functions to support the team and the wider firm. This is a great opportunity to work in a dynamic environment, balancing client-facing responsibilities with essential office support tasks.

Key Responsibilities

Front of House Duties:

• Welcome and assist clients and visitors with professionalism and warmth.
• Manage the reception area, ensuring it remains tidy and organised.
• Direct visitors and incoming enquiries to the appropriate team or individual.

First Response Support:

• Handle initial enquiries from potential family law clients by triaging cases to determine suitability and next steps.
• Accurately log enquiry details and forward them to the Family Team for review.

Office Management Responsibilities:

• Manage and order office supplies, including stationery and other consumables.
• Coordinate interview room diaries and assist with appointment setups.
• Organise work-from-home rotas, adjusting for holiday and sickness.
• Coordinate the cleaners and window cleaners to ensure the office remains clean and presentable.
• Handle post and deliveries, ensuring timely distribution within the office.

What We Are Looking For

• Strong communication and interpersonal skills, with a professional and approachable manner.
• Excellent organisational skills and the ability to manage multiple tasks effectively.
• A proactive, flexible, and team-oriented approach to work.
• Previous experience in a receptionist or administrative role is essential.

Working With Us

This role places you at the heart of our Margate office, supporting both the Family Team and the wider office management needs. You'll gain valuable experience in a variety of client-facing and office management tasks while working in a collaborative and dynamic legal environment.

We offer ongoing training and support to help you develop your career as part of a strong, growing multi-office team. Our offices are friendly and entirely paperless, with significant investment in modern IT systems to ensure you work efficiently.

We also offer a generous annual leave package of 23 days (plus bank holidays, Christmas, and New Year), which increases with service.

Employee Benefits

• Competitive base salary
• Pension Scheme with employer contribution
• Optional Benenden Health Care
• Firm laptop
• Ongoing training and development
• Supportive supervision from mentors
• Annual appraisals and salary reviews
• Bi-annual parties for Summer and Christmas
• Additional perks and benefits
• Competitive training packages